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Response from Telma Madagascar following non-use of our connection due to the Covid

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Catégorie: Actu Madagascar
5 June 2020, Commentaires: 0

Dear Customer,

Thank you for your email.

In the current context of the COVID-19 pandemic, we are currently receiving many requests from different business sectors. We are fully aware of the economic difficulties that the situation may cause.

The telecommunications sector is considered by the Authorities to be essential in this period of confinement for many of our fellow citizens and TELMA is forced to redouble its efforts and invest even more to guarantee quality service in this difficult situation. All our technical and operational teams are on the job and remain mobilized despite more complex working conditions than usual. These efforts must be encouraged and even rewarded and it is important for us to maintain our economic activity in a context where we are particularly essential to the Malagasy economy.

We therefore regret that we cannot respond positively to your request immediately.,

In compliance with the contractual commitments which bind us and in close relationship with the Authorities.


Tiana Marson GOD

Business Client Advisor


To think about the consequences to come

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