The RSE is defined as a flexible tool, central, collaborative that aims to meet the communication needs of most services of a company.
The RSE is organized according to the classic social network diagram :
– a wall on which one can read the various exchanges with registered employees,
– personal wall,
– pages designated workspace to organize an entity, a project, an intranet, a mini CRM, …
– restricted access by organizing workspaces
– private messaging connected with conventional email
Every employee has access to specific workspaces according to rules defined by the responsible RSE. These spaces are organized so that all information is recorded and centralized in one place. These workspaces become organizational references where each file can be versioned, archived, where each meeting can be programmed and annotated and each contact can be enriched.
The RSE is a solution to the capacity to focus critical company information. It can be the dashboard of the Directorate General.
Never replace a business tool, le RSE stands as a vector of communication between services but also extra business.
For large structures, CSR does not replace business solutions such as emailing marketing, CRM, Customer Support, management accounting. It proposes to organize the internal communication of the company to have a global view of all the entities and projects. The CSR facilitates exchanges, centralizes data, sharing resources, organizes projects, and hosts the centralized document.
For small companies the CSR can provide help in customer relationship management, project management, managing an intranet, … Workspaces can meet the needs of business, project managers, …
A workspace can also be shared with an external company to organize a common project. Ideal for web agencies who wish to communicate and centralize the management of a project or event.
source http://www.presse-citron.net
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